English User Guide

About Sentbe

What is SentBe? How safe is SentBe? Where can I send money to? Can I send money only from South Korea? Can corporate businesses use SentBe too?

Sign-up & Verification

How do I sign up? (Individual) How do I sign up? (Business) What do I need to verify my account? What if I did not receive the mobile verification code? What if my ID was rejected?

Transaction

Will I get compensation for my delayed transaction? How do I make a transfer request? Can I send more than KRW 10,000,000? How much can I send in one transfer? Can I send money to a corporate account?

My Account

Why cannot I log in? How can I change my password? What is the auto-debit feature? How do I keep my account safe? How do I manage my app notifications?

Coupons & Benefits

What kind of SentBe rewards can I get? Can I invite a friend to SentBe? How do I download SentBe coupons? What are SentBe Credits? What is the VIP Rewards Program?

Transfers to Korea

I have received a remittance. An error occurred during verification (ID card or bank account number) Bank account number is incorrect. Can I change it? How do I proceed the 1 KRW penny verification? What is the maximum amount I can send to South Korea?

Domestic Transfer (KR)

How can I transfer using the Sentbe app? How much is the fee? How much is the limit? How can I transfer using the QR code?

Auto Debit & Multiple Bank Accounts

How to register for auto-debit? Validity of auto-debit Auto-Debit Security period Managing Bank Accounts Changing Your Primary Bank Account

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