The bank account details were incorrect. What should I do?

If the bank account details for receiving the transfer were entered incorrectly, please check the following.

1. How to correct account details

  • If the sender entered the wrong account number, they must cancel the transaction through the remittance service they used and request the transfer again.

2. Please note

  • To ensure lawful foreign exchange transfers, the receiving account cannot be changed within the SentBe service.

  • Therefore, accurate information must be provided when entering account details.