ID verification
The name on your ID must match the account holder name of your bank account.
Accepted IDs:
Korean nationals: Korean resident registration card, driver's license
Foreign nationals: Passport (valid for at least 6 months)
Corporate accounts: Business registration certificate
Non-profit organizations: Unique identification number certificate
Please note:
Nationals of North Korea and Iran cannot be verified
Main reasons verification may fail:
Black-and-white photo
Blurry photo
Light reflection obscuring the information on the ID
Photo of the ID is too small
ID has expired
Scans, photocopies or screenshots
Part of the ID is cut off
Bank account verification
Please check that the account number entered by the sender matches your account number.
Please check that there are no typos in the account number and that the account is in your own name.
Unsupported account types:
USD accounts
Multi-currency accounts
Securities (stock) accounts
Accounts in mobile phone number format (please enter the actual account number shown in your bankbook)
Old account numbers that changed due to a bank merger
Secured accounts
Please note:
If the sender entered an incorrect or unsupported account number, the transfer must be cancelled and sent again with the correct account details.