An error occurred during verification (ID card or bank account number)

Identity & Bank Account Verification

ID Card Verification

  • Upload the same ID card used when opening your bank account

  • Recipient name and bank account owner must match

Accepted IDs:

  • Korean nationals: National Registration Card, Driver’s License

  • Non-Korean nationals: Passport (expiration date ≥ 6 months)

  • Corporate accounts: Business Registration License

  • Non-profit organizations: Identification Number

Notes:

  • Verification is not possible if nationality is North Korea or Iran

  • If the ID was issued more than 10 years ago, additional verification may be requested

Common issues preventing verification:

  1. Black-and-white photo

  2. Blurry photo

  3. Light reflection obscuring the ID

  4. ID photo too small

  5. Expired ID

  6. Scanned, photocopied, or screenshot copies

  7. Cropped photos


Bank Account Verification

  • Ensure the account number entered by the sender matches your account

  • Verify there are no typos and the account belongs to you

Unsupported account types:

  • USD accounts

  • Multi-currency accounts

  • Stock accounts

  • Accounts using mobile number format (use the actual account number in the bankbook)

  • Old account numbers from merged banks

  • Security accounts

Note:

  • If the sender entered an incorrect or unsupported account number, they must cancel the transfer and resend using the correct details