An error occurred during verification (ID card or bank account number)

Identity & Bank Account Verification

ID Card Verification

  • Upload the same ID card used when opening your bank account

  • Recipient name and bank account owner must match

Accepted IDs:

  • Korean nationals:

    • National Registration Card

    • Driver’s License

    • Passport

  • Non-Korean nationals:

    • Alien Registration Card (ARC)

    • Permanent Residence Card

    • Passport (expiration date ≥ 6 months)

  • Corporate accounts: Business Registration License

  • Non-profit organizations: Identification Number

Notes:

  • Verification is not possible if nationality is North Korea or Iran

  • If the ID was issued more than 10 years ago, additional verification may be requested

Common issues preventing verification:

  1. Black-and-white photo

  2. Blurry photo

  3. Light reflection obscuring the ID

  4. ID photo too small

  5. Expired ID

  6. Scanned, photocopied, or screenshot copies


Bank Account Verification

  • Ensure the account number entered by the sender matches your account

  • Verify there are no typos and the account belongs to you

Unsupported account types:

  • USD accounts

  • Multi-currency accounts

  • Stock accounts

  • Accounts using mobile number format (use the actual account number in the bankbook)

  • Old account numbers from merged banks

  • Security accounts

Note:

  • If the sender entered an incorrect or unsupported account number, they must cancel the transfer and resend using the correct details